The usual edtech rollout
- Weeks 1-6
Sales cycle + custom contract + DPA redlines.
Multiple handoffs: sales engineer, then success manager, then solutions architect. Your legal returns round two in three weeks.
- Weeks 6-12
Kickoff call. Proprietary roster format.
Your roster CSV rejected three times. Custom field mapping. A shared spreadsheet nobody owns.
- Weeks 12-20
Staff training marathons.
Ninety-minute recorded videos. Live sessions scheduled during standardized testingSATs week. Half your staff skips.
- Week 20+
Go-live, eventually.
Tickets with a 48-hour SLA. Your main point of contact left the company. Still no classroom data for the boardgovernors.
