Terms for using Llamaroo

Llamaroo Ltd, a company registered in England and Wales, provides the Service. In these Terms, "we", "us", and "Llamaroo" refer to Llamaroo Ltd.

You must not use the Service if you do not agree to these Terms.

Llamaroo is a gamification studio for education. Teachers and institutional teams can create, manage, and deliver interactive learning courses composed of modules, lessons, and custom activity beats.

The Service includes AI-assisted tools that can help generate or revise course outlines and lesson content from prompts and uploaded learning materials.

The Service also includes classroom management features, including class access codes, student roster entries, classroom progress tracking, and course assignment workflows.

Some features require a registered account. You must provide accurate account information and keep it up to date.

You are responsible for keeping your sign-in credentials confidential and for activity under your account.

Teacher and administrator accounts are intended for users with legal capacity to enter a binding agreement.

Students may access classroom experiences through institution-managed classroom access flows. Student access may be mediated by class code and student PIN rather than a personal account.

Certain features are available only on paid plans or through paid usage allocations.

Subscriptions are billed in advance for the selected billing period and renew automatically unless cancelled before renewal.

Some AI features use hosted credits. Included monthly credits, top-ups, and expiry windows are defined by your active plan and billing records.

Unless required by applicable law, fees and purchased credits are non-refundable.

"User Content" includes prompts, files, text, course structures, lesson content, classroom configuration data, and other material you submit through the Service.

You retain ownership of your User Content. You grant Llamaroo a non-exclusive, worldwide, royalty-free license to host, process, reproduce, and adapt User Content only as needed to provide, secure, and improve the Service.

You are responsible for ensuring you have all rights and permissions needed to submit User Content and that your content does not violate law or third-party rights.

Llamaroo may use AI systems to generate educational content and recommendations.

AI output may be inaccurate, incomplete, or unsuitable for your context. You are responsible for reviewing and validating AI output before classroom or institutional use.

We do not guarantee that AI output will meet specific curriculum requirements, educational standards, or learning outcomes.

You must use the Service lawfully and responsibly.

• Do not upload unlawful, harmful, abusive, defamatory, or infringing content.
• Do not attempt unauthorized access, disruption, scraping, reverse engineering, or security bypass of the Service.
• Do not upload malware, malicious scripts, or content intended to degrade service reliability.
• Do not use the Service to build or train a directly competing product using our proprietary materials, except where mandatory law permits such activity.
• Do not resell or sublicense access to the Service unless explicitly authorized by Llamaroo in writing.

The Service, including software, interfaces, branding, and documentation, is owned by Llamaroo or its licensors and is protected by intellectual property laws.

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service during your subscription or authorized access period.

Llamaroo names, logos, and marks may not be used without prior written permission.

Our processing of personal data is described in our Privacy Policy.

Where we process personal data on behalf of an institutional customer, we do so under applicable data protection law and, where required, a separate Data Processing Agreement.

You are responsible for your own compliance duties as controller or equivalent role when you choose what data to upload and how you use the Service.

The Service relies on third-party providers for parts of infrastructure, identity, payments, storage, and AI processing.

We may change providers or integrations over time.

We do not guarantee uninterrupted availability, and we are not liable for outages, delays, or failures caused by third-party providers or events outside our reasonable control.

To the maximum extent permitted by law, the Service is provided "as is" and "as available" without warranties of any kind, whether express, implied, or statutory.

To the maximum extent permitted by law, Llamaroo is not liable for indirect, incidental, special, consequential, or punitive damages, or for loss of profits, revenue, data, or business opportunity.

To the maximum extent permitted by law, Llamaroo's total aggregate liability under these Terms is limited to the amounts paid by you for the Service in the 12 months before the event giving rise to liability.

Nothing in these Terms limits liability that cannot be excluded under law, including liability for death or personal injury caused by negligence, fraud, or fraudulent misrepresentation.

You agree to indemnify and hold harmless Llamaroo, its directors, officers, employees, and agents from claims, liabilities, damages, and reasonable costs, including legal fees, arising from your misuse of the Service, your User Content, or your breach of these Terms.

We may suspend or terminate access immediately if we reasonably believe you breached these Terms, created security risk, or used the Service unlawfully.

We may also suspend, discontinue, or change parts of the Service with reasonable notice where practicable.

You may stop using the Service at any time. Subscription cancellation and access wind-down are handled according to your active plan and any order form.

On termination, your right to use the Service ends. Provisions that are intended to survive termination continue in effect.

We may update these Terms from time to time.

For material changes, we will provide notice by posting an update in the Service, by email, or both, at least 30 days before the changes take effect when legally required.

Continued use of the Service after the effective date of updated Terms means you accept the revised Terms.

These Terms are governed by the laws of England and Wales.

The courts of England and Wales have exclusive jurisdiction over disputes arising out of or in connection with these Terms, subject to applicable mandatory law.

Before formal proceedings, both parties will attempt to resolve disputes through good faith discussions for at least 30 days.

If any provision of these Terms is held invalid or unenforceable, the remaining provisions remain in effect.

Our failure to enforce a provision is not a waiver.

These Terms, together with the Privacy Policy and any applicable order form or subscription agreement, form the entire agreement between you and Llamaroo regarding the Service.

For legal notices or questions about these Terms, contact legal@llamaroo.com or write to Llamaroo Ltd at Flat 204, Renown House, London E14 3ZS.